The Professional Services of CKM

- Maintain Association Records and Files

- Set up/Maintain Database of Owners

- Communication and Newsletters, including New Owner Correspondence

- Coordinate, prepare agendas, attend and prepare meeting minutes of board and annual meetings

- Maintenance of records of all contracts, warranties, insurance and other items important to the verification of services performed

  on the property

- Each community is assigned a community manager, who works with the team of support staff comprised of administrative

  assistants, accounting staff members, customer service representatives, and secondary personnel to help when needed, to

  provide unparalleled service

- Guide and assist members of the Board in the performance of their obligations

- Provide training to Board and Committee members

- Legal Liaison for Corporate Matters, Collections, Deed Restriction Compliance and Architectural Control

- Custom Mailings

- Assist with development of policies and procedures

- Complete and process resale certificates and provide assistance to owners and real estate agents working to sell homes within

  the Association

- Provide Annual Meeting assistance, including facilities arrangement, proper mailing of meeting notice and announcements, and

  help in securing a quorum

- Coordinate meeting agenda compilation and distribution

- Review property conditions and enforce governing documents

- Solicit, negotiate and execute service contracts

- Hire and supervise on-site personnel and subcontractors

- Respond promptly to all requests for service or assistance

- Provide professional recommendations to the Board

- Assist the Board in the resolution of unit owner disputes

- Provide personalized financial service per community

- Present comprehensive financial reports including balance sheets, income statements, general ledgers, accounts payable

  reports, check disbursement reports, and income and expense budget comparison

- Prepare Preliminary Operating Budget

- Reconcile all accounts, including checking, savings, money market, etc.

- Monitor investment funds

- Process accounts payable, prepare and release checks

- Bill all assessments and track accounts receivable

- Present accounts receivable reports

- Send delinquency notices

- Perform accelerated collection services where authorized

- Attend court if collections are pursued in Small Claims Court

- Coordinate Tax Return and Audit Preparation

- Insurance Renewal

- Protest property tax valuations and attend hearings

- Create and implement a planned maintenance program

- Schedule and perform inspections

- Oversee on-site personnel, as well as contracted personnel

- Review property conditions and recommend improvements where necessary

- Maintain owner and renter listing with appropriate contact information

- Assist with vender selection for maintenance support

- Manage maintenance requests, secure timely performance, and track all such histories

- Bid Preparation, solicitation and contract execution

- Distribute Architectural control guidelines and applications

- Review house plans and requests for improvements

- Collect conformity deposits and review fees

- Provide compliance inspections

- Review for completion based on application requirements

- Send notification of Committee’s decision

- Administer any fines due to non-compliance

- Process approved deposit refunds

- Perform periodic inspections to ensure compliance with deed restrictions in governing documents

- Notify property owners of any non-compliance issues

- Discuss non-compliance issues with owners to seek resolution

- Administer any fines associated with non-compliance

- Attend Court mediation to seek resolution for non-compliance issues

- Attend Texas Property Code 209 Hearings

Copyright © 2009 CKM Property Management, Inc.