🏡 Frequently Asked Questions About HOAs Board Members

📋 What does the Board of Directors do in a community association?

The Board of Directors is responsible for governing the association, managing finances, enforcing rules, and making decisions that affect the community. Board members are elected by homeowners and typically serve as unpaid volunteers. Their primary duty is to act in the best interest of the homeowners while ensuring that the association operates according to its governing documents and applicable laws.

🛠 What is the role of the management company?

The management company is not the HOA or condo association itself. Instead, it acts as an agent contracted by the Board of Directors to carry out tasks outlined in the management agreement. Responsibilities include:

  • Sending assessment notices

  • Preparing budgets and financial reports

  • Coordinating board and annual meetings

  • Managing communication and vendor relationships

  • Handling accounts payable and receivable

  • Ensuring enforcement of community rules

CKM does not make decisions, but it implements the decisions made by your board.

🗳 How are board members elected?

Board members are elected by homeowners, typically during the association’s annual meeting. The process includes:

  • A nomination period

  • Candidate statements

  • Community voting at the annual meeting

In new developments, the developer appoints the board until a transition occurs as defined by governing documents or state law.

✋ How do I run for the Board of Directors?

To run for your community’s board:

  1. Contact the community manager to learn about open positions.

  2. Review the community’s bylaws for nomination and eligibility requirements.

  3. Submit your nomination and prepare a candidate statement.

  4. Campaign and attend the election meeting (typically the annual meeting).

💬 Can we set up online voting?

Yes! CKM offers secure, convenient online voting services to streamline elections.

🤝 What services does CKM provide for board members?

CKM supports board members with comprehensive services, including:

  1. Community Management

    • Meeting coordination, record-keeping, and compliance

    • Budgeting, financial reports, and collections

  2. Communication Tools

    • Email updates, resident portals, and announcements

  3. Technology Solutions

    • Online platforms for document sharing, work orders, and updates

  4. Vendor Management

    • Coordination for landscaping, maintenance, and more

  5. Legal Support

    • Guidance with local, state, and federal compliance

  6. Maintenance Oversight

    • Support for inspections and repairs

CKM works as a partner to help save board members time and energy.

🛠 How does CKM assist with vendor management?

CKM coordinates vendor services for landscaping, repairs, maintenance, and large-scale projects as directed by the board.

👤 What is a CAM?

CAM stands for Community Association Manager. A CAM works with developers, boards, and homeowners to:

  • Review budgets and insurance

  • Manage rules and deed restriction enforcement

  • Attend meetings

  • Support board members in making informed decisions

📅 Can I schedule a meeting with my community manager?

Yes. Every board member has direct access to their manager’s contact information, including email, work number, and mobile number. Contact your manager to arrange a meeting.

📆 Is there a calendar for board members?

Yes. CKM provides a community leadership calendar that includes important dates and available online training opportunities.

⚖️ How does CKM support legal compliance?

CKM works closely with the HOA’s attorney to ensure compliance with local, state, and federal laws. Board members typically do not contact attorneys directly unless necessary.

🏗 How do I approve ACC (Architectural Control Committee) applications?

CKM provides in-house architectural coordination. CKM staff works with the ACC—an independent committee, separate from the board—and builders to manage and process ACC requests.

📊 Can we set up community surveys?

Yes. Surveys can be created and distributed through CiraVote to gather community feedback.

💳 How does CKM handle delinquent dues?

CKM assists with collections through reminders and coordination with the association’s attorney for legal actions if necessary.